We want you to LOVE our products. If for any reason you are not completely satisfied, please follow the guideline below to receive your refund/ compensation. 

Return policy for our tea products

We are so confident you will LOVE our Arinobu tea products, but if, for any reasons, you are not completely satisfied, we will pay for the tea brand of your choice*, or refund 200% of your purchase. And keep our tea as our gift and hopefully, you can give another try. 

*The total price should be less than the total purchase price from our Arinobu tea online store.

Return policy for our accessory products

You may return or exchange your purchase when it is returned in factory mint condition in its original packaging within 90 days of your purchase. 

Please contact Customer.Support@arinobu-tea.com for more information.